These need to be submitted on ONE file.

Please note that the header must be formatted using the MSWord header feature. Do not type on the page. For the final version, please change the header to replace DRAFT with FINAL.

FIRST PAGE

Give the URL for the job listing and copy/paste the job description. Do not use more than one page please.

The SECOND PAGE will be your cover letter and the last page will be your resume.

THE THIRD PAGE WILL BE THE RESUME

Keep the resume to ONE PAGE created specifically just for this job listing.

Omit information that does not relate to the job listing.

Use the format in this example.

RESUME:

• The resume should be ONE page. Use TNR 12 font if that fits. If not, use ARIAL 10. Use bold text where indicated in the example.
• If your resume is too long, then CUT everything that is not relevant to the SPECIFIC JOB to which you are applying.
• If you lack job experience, use volunteer experience and format in the employment section.
• Bulleted lists must be parallel. NOTE the current job uses present tense verbs and previous jobs begin with past tense verbs.
• Start each bulleted item with an action verb – DO NOT start bulleted item with the same words.
• Omit punctuation at end of bulleted list items.
• Use italics ONLY for the job title in Employment
• PROOFREAD – there can be NO ERRORS in the letter or the resume.
• If you have questions about format or content, please post in the Ask the Prof forum. Give me an example so I can help with your questions.

LETTER

Your Street Address
City, State Zip Code
Telephone Number
Email Address

Month, Day, Year

Mr./Ms./Dr. FirstName LastName
Title
Name of Organization
Street or P. O. Box Address
City, State Zip Code

Dear Mr./Ms./Dr.LastName:

State why you are writing; how you learned of the organization or position, and a summary of your qualifications.

Tell why you are interested in the employer or type of work the employer does (Simply stating that you are interested does not tell why). Demonstrate that you know enough about the employer or position to relate your background to the employer or position. If possible, use a bullet list to mention specific qualifications which make you a good fit for the job requirements listed in the job description. Refer to the fact that your resume is enclosed. Mention other enclosures if such are required to apply for a position.

Indicate that you would like the opportunity to interview for a position or to talk with the employer to learn more about their opportunities or hiring plans. State what you will do to follow up, such as telephone the employer within two weeks. If you will be in the employer’s location and could offer to schedule a visit, indicate when. State that you would be glad to provide the employer with any additional information needed. Thank the employer for her/his consideration.

Sincerely,

Your name

Contact info

Enclosure(s) (refers to resume, etc.)

Mark Smith

123 Main Street, AnyCity, USA

555-555-5555 ~ mark.smith@email.com

OBJECTIVE

Executive Assistant position with XYZ Company where my skills in in customer service, marketing, and human resources will increase employee productivity explain how based on your specific skill area.

PROFESSIONAL PROFILE

• Three years experience in documentation and record keeping explain what areas based on your specific skill area
• Process improvements to enhance productivity, cost-efficiency, and overall  program effectiveness explain what programs based on your specific skill area
• Develop solutions to operational challenges explain what areas based on your specific skill area

SKILLS

Customer service, program coordination, policy enforcement, account reconciliation, product promotion, scheduling, database management, event planning and coordination, materials management, site inspection, brochure and newsletter writing, Microsoft Office. Don't use generic skills that people put on resumes because they can't think of anything else: customer service (use this only if you were the supervisor), critical thinking, problem-solving, and anything else that isn't a specific skill from your work or volunteer experience.

EMPLOYMENT HISTORY

Food Bank of America, AnyCity, MD                                                                        2001-Present

Agency Relations

• Plan, develop and coordinate the operation of customer service activities to over 700 member
• agencies
• Enforce compliance of company rules and regulations by participating agencies to ensure smooth operation of duties
• Maintain and update member agencies' database
• Write best practices materials for proficiency tips to member agencies
• Design training material for staff on problem solving in customer service
• Coordinate the distribution of electronic monthly updates of product availability to agencies
• Schedule pick-ups and direct distribution of food to member agencies with thoroughness and

timeliness to ensure efficiency

• Plan and coordinate Annual Conference
• Design and update daily news bulletin
• Inspect Agency Food Pantries and Soup Kitchens for compliance with state regulations and

standards.

Uganda Revenue Authority, Kampala, Uganda                                                       1998 -2001

Field Officer

• Performed tasks that required a high degree of administrative skills and knowledge of government tax policy, goals and objectives in order to enforce tax laws
• Examined and assessed taxes on imports and exports, Identified and reported fraudulent tax defilers

EDUCATION

Bachelor of Science - Business Administration (expected completion 2010)

University of Maryland University College, Adelphi, Maryland

Advanced Certificate in Business Studies, 1996

Business College, Anywhere, USA

References provided upon request.